Our Cambridgeshire Family Support Team works with families and professionals to create a holistic approach care. The effects of caring for a sick child with complex and chronic medical conditions can be overwhelming for families. We can help provide:

• emotional/psychological support
• post diagnostic counselling
• counselling following acute and chronic conditions
• cognitive behavioural therapy
• pre and post-bereavement support

Our service is open to all children up to the age of 18 and their parents/caregivers who are registered with a Cambridgeshire GP.

Referrals for emotional/psychological support can only be made to the Family Support Practitioner via a member of the Children’s Community Specialist Nursing Service who is involved with you or your child. If eligible, you will be offered 6 sessions.

• Administrators are very skilled NHS professionals that provide all the organisational support for the clinical teams. They are also the friendly voices at the other end of the phone when contacting the service. This include our Complex Care Administrators.
• Children’s Community Nurses look after children and young people with acute medical needs so they can stay out of hospital. For example, they could look after someone with a wound that needs dressing or someone that needs special medication. They also look after children and young people with complex healthcare needs like cardiac conditions or childhood cancer. They are supported by our health care support workers and nursing associates.
• Complex Care Nurses help children and young people who have complex health issues or continuing care needs. They give support and advice to families to help the manage the care of their child. They are supported by carers who look after children and young people in their homes by providing respite care.
• Healthcare Support Workers work under the supervision of a healthcare professional, supporting them and helping families manage their children's health in the community.
• Play Specialists work with children and young people of all ages to help them cope with their illness or nursing procedure they may need by having fun.
• Special Needs School Nurses look after children who attend special schools in Cambridgeshire and Peterborough. They help families and schools to children and young people aged 4 to 19 with special needs to access education. 

We work in the community across the Cambridgeshire and Peterborough. We have bases in Cambridge, Huntingdon and Peterborough.

Specialist School Nursing Service is provided in the following schools:

• Spring Common School, Huntingdon 
• Samuel Pepys School, St Neots 
• Granta School, Cambridge 
• Castle School, Cambridge 
• Highfield School, Ely (outreach only) 
• Meadowgate School, Wisbech
• Heltwate and Lime Academy Orton Schools, Peterborough
• Littleport and East Cambs Academy
• Universal service to the area special schools in Cambridgeshire (exc. Heltwate and Phoenix).